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The Challenges and Difficulties of Managing Large-Scale Complex Technology Projects

Introduction
A high percentage of large-scale complex technology projects run into difficulties, and many projects fail or are completely abandoned with serious loss of value for their stakeholders.

This survey will be used as part of an academic research project being conducted at University College London (UCL) to help understand the complexities, difficulties, and challenges inherent in the implementation and delivery of large-scale complex technology projects and the reasons why they fail far too often.

This questionnaire and any data gathered will be used strictly for academic research purposes, and all responses will be kept anonymous and confidential.

*No personal information is being collected in the course of this survey. Individual respondents will not be identified to any other person or in any written form.

Your participation is greatly appreciated, and you are requested to review the information sections below to support your decision to participate in this academic research survey.

Research Purpose
Over the past two decades, there have been widespread failures of major projects connected to the implementation and delivery of large-scale complex IT systems (LSCITS) globally. This research explores the issues relating to the challenges, difficulties, failures and complexities inherent in the implementation and delivery of large-scale complex information technology projects (LSCITP). The research looks to seek an understanding of the reasons why nearly all LSCITP run into difficulties and end up being severely challenged, and many eventually fail. 

Additionally, another objective of this research is to address the various root causes failures and provide a mechanism to assist with the successful implementation, delivery and assurance of these major technology projects.

Participant Information
Participation in this research study will help to make a significant contribution to improving the knowledge and the understanding of the challenges facing large-scale complex IT projects. Your participation is being sought because you have been identified as a "subject matter expert" or an individual with significant experience in the domain of IT project implementation and management and your contributions will be invaluable to assist with the understanding of how large-scale complex IT projects can be delivered successfully.

Furthermore, all sensitive data will be anonymised, and participants will not be individually identified in any way. Participants who wish to obtain a copy of the research findings will be asked to provide their name and email address at the end of the survey in order for a research findings report to be sent to them upon the completion of the research.

Survey Duration 
There are around 30 questions in total. The survey should take around ten (10) to fifteen (15) minutes to complete, and when you complete it, you will have the opportunity to enter a draw to win 1 of 20 £50 Amazon vouchers.

Benefits of Participation
Participants who are interested in receiving the results of the research will be provided with a summary of the survey results upon completion of the research study. 

Participants who complete the study will also have the opportunity to enter a draw to win 1 of 20 £50 Amazon vouchers. Twenty £50 Amazon gift card vouchers will be awarded based on a random drawing from among all valid and complete responses submitted once the study is completed. Only valid e-mail addresses will be considered. No substitutions are allowed. The winners will be notified via e-mail.
If you are interested in being entered into the draw for the gift card vouchers, you will be asked to provide your name and email address at the end of the survey.


Contact Information
Should you have any comments or questions about any aspect of this study, please feel free to contact the author of this research using the contact details provided below.

Name: Mesh Bolutiwi
Email Address: meshach [dot] bolutiwi [dot] 14 [at] ucl.ac.uk
Telephone Number: 
* Participants who have expressed interest in being entered for the draw to win Amazon vouchers will be asked to provide their contact details at the end of the survey.