Skip survey header

Warwickshire Fire and Rescue Service 2018

Warwickshire Fire and Rescue Service work 24 hours a day, 365 days a year to keep Warwickshire safe. This is achieved in a number of ways; by fighting fires, attending road traffic collisions, rescuing people from floods, rescuing animals, working in schools and nurseries educating young people, carrying out Safe and Well checks for the most vulnerable members of our community, inspecting business premises, undertaking visual audits, advising local authorities on how to keep premises safe and attending community events. We also provide resilience for national emergencies and provide support to our colleagues in neighbouring Fire and Rescue Services when they need it. We constantly review our resources to ensure that we have the right people, equipment, and fire engines in the right place ready to respond when the public need us the most.  

Following the end of the survey we will publish the results and this may include quotes of comments which will be anonymous. If you reply to an anonymous survey then no personal details will be captured, and please do not provide any identifiable data in your comments. If you would like further information, visit our website: or contact our Customer Service Centre on 01926 410 

To what extent are you satisfied are you with the service provided by Warwickshire Fire and Rescue Service (WFRS)?


To what extent are you satisfied that you are well informed of the work WFRS is doing? 


To what extent are you satisfied that WFRS deal with what matters to you?


Overall what is your perception of WFRS?


Thinking about the work we do, how safe do you feel living in Warwickshire? 


Our Integrated Risk Management Plan helps us to identify and assess fire and rescue related risks that could affect the communities of Warwickshire, and those of a cross border, multi authority or national nature -

On a scale of one to five with one being completely and five being not at all, to what extent do you think WFRS identifies and manages risk effectively?