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2019 Global MSL Survey

Welcome to the 2019 Global MSL survey: The MSL in the 21st century healthcare industry

If you are a MSL, a manager of MSLs or a MSL leader, we invite you to participate in our 2019 Global MSL survey.

About this survey
In 2018 we launched the first global MSL survey, which was designed to gather data on the reality of the MSL experience. This thought-provoking data was of interest to both MSLs and senior industry leaders alike worldwide.

We are proud to now open the 2019 Global MSL survey, with an ambitious goal to gather data from more than 1000 MSLs from across the world.

This survey takes approximately 10 minutes to complete. You can complete it in stages and come back to it if that is more convenient, simply save your progress using the toolbar at the top of the page (available from the next page onwards). This toolbar also offers language options.

This survey is best completed on a laptop or PC rather than a mobile device.

About One MSL
PIVOT MSL has now become One MSL. One MSL's purpose is to enable organisations to build best-in-class MSL functions, and upskill MSLs and MSL managers to best-in-class. Through our annual surveys, we are able to understand and respond to the reality and challenges MSLs face worldwide.

For more information about One MSL, please visit

We look forward to receiving your response.
1. Your data privacy

We take your data privacy very seriously.

Through this questionnaire, data about you is collected, including some personal data. We therefore ask for your consent to collect, process and store your personal data.

Once collected, your individual responses to this survey will be collated within an anonymized group report for the purposes of group analysis only. Your responses will not be identifiable in the survey reporting.

If you have any queries about how your data will be used and stored, please contact us directly on

Thank you for your support of this initiative. *This question is required.